DENTAL ADMINISTRATORS INC
Orthodontic Dental Biller and Coder
Full Time • Los Angeles
Benefits:
- 401(k)
- 401(k) matching
- Competitive salary
- Dental insurance
- Health insurance
- Opportunity for advancement
We are seeking a motivated, punctual, and outgoing Orthodontic Dental Biller and Coder to join our team! In this role, you will be responsible for customer focused, compassionate, and dedicated to facilitating solutions to patient’s dental health needs. The Orthodontic Dental Billing Specialist will work in a growing practice with a great team that makes coming to work engaging and supportive. We offer training to those who are looking for a career with growth potential and the opportunity to fulfill our mission to provide quality affordable dental care to our patients. In working with new & existing team members with an open heart & mind; additional responsibilities including the below:
SPECIFIC DUTIES
- Accurately prepare and submit insurance claims, including working with state-sponsored insurance programs
- Ensure all billing codes are accurate and comply with regulatory requirements, minimizing claim rejections and delays.
- Masterfully present financial plans and address patient concerns.
- Ensure exceptional patient experience and office efficiency.
- Follow the Orthodontist’s instructions and adhere to the Orthodontist’s directives on billing.
- Make welcome calls to all new patient starts, answer initial questions, set and manage expectations for the patient's treatment financially
- Track and follow up on outstanding claims to ensure timely payment, addressing any issues such as appeals or discrepancies as they arise
- Assist with patient billing inquiries, providing clear and accurate information regarding their insurance coverage and out-of-pocket costs
- Present and explain all treatment plans involving out of pocket costs again to patients, if needed
- Ensure effective communication when explaining financial options. Take ownership for all treatment, payment, and appointment related needs and inquiries from patients in person and over the phone
- Continuously assist patients in offering (payment plans including) Care Credit payment options.
- Ensure all patient payments and insurance statements are up to date and current
- Keep detailed records of all billing activities, ensuring compliance with legal and regulatory standards
- Work with team members in other departments to ensure seamless billing operations
- Assist in identifying, alerting front desk, and collecting previous balances and current copays
- Keep up to date with changes in insurance regulations, billing practices, and coding requirements to ensure compliance and accuracy
- Performs miscellaneous job-related as assigned
Full Time position that will lead to full benefits.
Compensation: $24.00 - $28.00 per hour
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